02 December 2014
Social Analytics and Your Story
We are coming into an age where information is freely available and people out there are proving that this data is more important in gaining power and influence than are sales numbers. Information is freely provided because it is acquired at less cost than past methods. As with drug addiction, if you peddle the product for free and if it's good stuff, they'll come back in droves!
You save money and effort while using today's freely acceptable modes of pushing your data. Facebook is free, Twitter is free. You have all these avenues of marketing potential. But, what do you sacrifice by navigating in the dark with no direction? Your time! And, with little feedback.
What's missing? Analysis and decision making are lacking. All this data means nothing when the other guy is using theirs to make decisions which beat you out in the market place. They know what the data means and they know how to produce more content via reviews and conversational feedback, which in turn allows them to target in a way to maximize on the knowledge they gained by analyzing the mined data they have accumulated. Say what?
Simple terms. What do they have that you don't? Direction and a budget, sustained by years of branding and accumulating that base you're trying to establish.
Here are the questions you need to ask yourself when promoting your product.
Brand: What is your message?
Stephen King: I can produce horrific stories that will make you lose sleep at night.
Mission: What goals have you established which will live up to your brand?
Stephen King: I will write 3 novels that will creep you out!
Scope: How will you reach your goals without diluting your brand?
Stephen King: I will write from my heart and not listen to all these folks who give feedback saying that I should do something other than write 3 novels that will creep you out.
Feedback: What feedback will you utilize to reinforce dedication to your brand?
Stephen King: I will not wait for feedback in the form of fan mail and gratuitous visits to my estate. I will go out into bookstores and institutions who invite me to speak and I will listen to my consumers, the readers of my books. If they're not happy, it's time to change my brand or the execution of my message.
What is your message to your audience?
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